T:  01273 812 813   -   E: info@osirissystems.co.uk Osiris Systems - providing systems support for small businesses since 1990 T. 01273 812 813 info@osirissystems.co.uk © Ash Towner Limited (Osiris Systems) - The Old Stables - Park Farm - Ham Lane - Ringmer - East Sussex - BN8 5SE  Ash Towner Ltd (Osiris Systems) is a limited company registered in England & Wales. Registered number: 2443536. Registered office: 5 North Street - Hailsham - East Sussex - BN27 1DQ. Osiris™ is a trademark of Ash Towner Ltd.  -  All other trademarks are acknowledged as the property of their respective owners. Computer Solutions: service : repairs : remote help-desk e-mail scanning : hosting : Zimbra secure on-line backup solutions network installation and management Internet and e-mail services Osiris Systems can offer competitive web and e-mail hosting service packages for our clients through our ongoing partnership with Orbital Net. As a Orbital reseller we can offer our clients a package tailored to suit their specific requirements on either Unix or Windows based servers, and provide any necessary extension handling that may be needed.  All packages offer CPanel access for the end user, and we can also offer mail-scanning services for our clients to remove all viruses and up to 98% of all junk mail before it reaches their inbox. We are also a registered reseller for Alt-N’s product range which includes the popular MDaemon Mail Server and SecurityPlus plug-in, which has been the in-house mail platform of choice for many of our clients over the years. We also offer a feature rich hosted mail platfrom service in the form of the Zimbra Collaborative Suite, which we are delighted to be able to offer in partnership with In-Tuition Networks Ltd The Zimbra Collaborative Suite is a hosted service solution offering many advanced features with virtually no end user maintenance once the system has been initially configured. It provides full MAPI synchronised mail and calendar functions across multiple devices, such as PCs, notebooks, smart ‘phones, with the ability to share files between users. Zimbra offers small businesses in particular a viable alternative to managing their own in-house exchange server, and is a very effective and scalable way of managing e-mail, appointments etc. while in the office, at home or on the move. VMware - Zimbra Collaborative Suite - updated details, June 2011 Over the last two years we have had a number of our clients express an interest in using a collaborative mail/calendar system such as Zimbra to allow greater flexibility with regard to sharing information for their own domains.   We now have a number of clients who have switched to the Zimbra Collaborative Suite, as a hosted mail-platform service on In-tuition's host servers, who having made the switch often wonder how they coped without it. If you would like to know more about what the Zimbra platform can do for your company see, without reading all of the the below, just go to: http://www.in-tuition.net and click the 'demo' button! VMware acquired the rights for the Zimbra platform in 2010, and have recently released the new version 7 platform.   We've tried to outline some of the benefits for Zimbra users below over using a non-collaborative mail system, but as Zimbra competes primarily against Microsoft exchange server, it makes a like for like price comparison with most of our users current mail systems a little tricky. You'll see that the long term benefits primarily come about because of a reduced ongoing cost of ownership, as you pay for a hosted service and license the software as part of the hosting fee. The service is hosted on a number of secure storage networks around Europe, it is backed up daily and snapshot backups are kept for 30 days. The service offers most of the same equivalent functionality of a Microsoft Exchange Server, which can be costly to deploy and maintain in-house for a small business and requires a fairly high degree of technical knowledge, and additional resources for backup.  The Zimbra administration panel, accessible to you, is a breeze to use by comparison. The service can be used on multiple machines/devices in many different ways, making it very flexible for business users.  For most business users who use Microsoft Outlook, by using the Zimbra Outlook Connector plug-in, your mailbox and contacts, are always in synch between machines.  Appointment calendars and diaries etc. can also be treated the same way, plus users within a domain can configure shared appointment diaries, contact lists and calendars ‘on-the-fly’ inviting other users to collaborate. All users can access mail via an easy to use, feature rich, browser based interface if they wish.  Meaning that your staff can check their own e-mail, or change appointments, tasks etc. from home, or anywhere in the world in fact, as long as they have some means of accessing the web. You can also download an off-line program developed specifically for Zimbra that makes quite a good alternative to using Microsoft Outlook Express, or Windows Live Mail, for users that do not have or wish to use Microsoft Outlook; the Zimbra desktop software uses an almost identical interface to the web based version.  The web based version also has a 'Briefcase' that can be used to store other files, so rather than e-mailing a file between home and office, you can copy the file to the briefcase via the web, then work on it at home and save to same place and retrieve again from work. Migrating all of a company's data to the server, and setting everything up can be a largish job.  However once it's been done, it makes life in the future a whole lot easier.  If you replace a PC in the future, rather than copying all your data from the old PC to the new, you just connect it to the service and the mail is synchronised but the information is stored locally, making it quicker to access and content available off-line. You only pay for what you use: As you are paying for a licensed service, you pay a known fixed fee for the service, you don't need to roll-out new hardware or software, or (as with some mail servers) pay for a 25 user license for 13 users, where the vendor offers incremental licensing as 12, 25, 50, or 100 (or similar) users.  Also because the service is hosted, any server updates, security processes, or new features are deployed by the service provider, making life easier for you and your business. The standard business option is ideal for users who don't have MS Outlook, as you can connect using IMAP from Outlook Express, Windows Live Mail (or similar products), or you may prefer to use either the web based, or off- line Zimbra Desktop. Most of our business clients, once they have had a more detailed demonstration or explanation of the benefits opt to use the 'Pro' edition, as this integrates brilliantly with MS Outlook 2007-2010, as used by many businesses already, and with the mobile option can also sync' virtually seamlessly with the Apple iPhone, and other smart ‘phones that offer 'Exchange' integrated services, whilst still offering additional access via the web or other IMAP or POP only devices. If you’d like to learn more about the benefits of the Zimbra Collaborative Suite, please e-mail or call us, we will provide you with all the current literature and pricing options, and would be happy to discuss the options best suited to your own business needs.