NDP - Replacement window company management software
NDP - Replacement window company management software
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NDP: Management software for replacement window companies.

Pricing information.

NDP version 4 comes in three versions.

Single User: Multi-seat

The software can be installed on multiple computers, but can only be accessed by one user at a time.  Useful in a very small environment where perhaps one person is responsible for all the day-to-day running of the business and order entry, but occasionally another person may require access to check financial information etc.

License cost: £420 +VAT

Cost includes first year support and updates service. Thereafter support is charged at 30% of the total license value per annum.

Multi-user: File server

The software can be installed on multiple computers. A license is required for each concurrent user. (i.e. With a two-user license, you may install it on as many computers as you wish, but only two users may be logged in simultaneously). The data is stored on a central server, and accessed across the network using the file sharing facilities in the operating system. This is suitable for a recommended maximum of 5 users.

License cost multi-user file server edition:  £1,350 +VAT  includes first two users.

Cost per additional user:  £290 +VAT

Cost includes first year support and updates service. Thereafter support is charged at 30% of the total license value per annum.

Client - Server Database server module, annual license and support

The client-server database module is provided in addition to the multi-user file server license.  The data is served to the users via a database server process installed on your central server. This increases performance and reduces network traffic. Suitable for high-volume companies and those with more than five users.

Annual license cost and support for database server edition:  £400 +VAT  per annum

This is in addition to annual support fees for file server and appropriate number of user licenses.

All NDP4 products provide exactly the same facilities, which include:

Definable user logins so that you can create specific access rights on a per-user basis. A built-in word processor. A built-in report generator for standard and customised reports. A comprehensive set of pre-defined reports and analyses included. We also provide free of charge report and document customisation for the first six weeks after a client purchases the software license, after which a discretionary charge may be applied for additional changes or report requests at a later date. See NDP Introduction for more features.

Osiris NDP support, update and maintenance contracts - after your first year of use:

NDP telephone and remote assistance support contracts are available for renewal on an annual basis. The first year's technical support is included in the cost of the initial license.

For single user systems:

To qualify for full ongoing support services your PC system(s) must have broadband Internet access, and an up-to-date version of Microsoft Internet

Explorer, Mozilla Firefox or Google Chrome browser installed to be able to access our live web-based help-desk service.  For single users we can

provide support via our web based help-desk. More details about both of these services can be found on the FAQ page.

For multi user server based systems:

To qualify for ongoing support services for the network version we require a means of remotely accessing the server system via the Internet, through either Microsoft RDP (Remote Desktop Protocol), or preferably via LogMeIn Pro software installed on the Microsoft Windows Server. Clients who continue to register for support will be entitled to free upgrades and updates as and when they become available. You do not have to renew your support contract it is entirely optional.  However if you encounter a problem with NDP, and do not have a support contract you may be charged on a 'per incident' basis, which generally works out less cost-effective.  If a support contract is allowed to lapse by the end user, then additional administrative costs and payment for the lapsed contract period may be required to reinstate the contract and provide support, as the user may have fallen behind on program versions and automated updates.

T:  01273 812 813 -  For all general sales or support queries for computers, notebooks, servers etc.

T:  01273 251 057 -  Support specifically for NDP management software or bespoke software.

E: support@osirissystems.co.uk

T. 01273 812 813 info@osirissystems.co.uk
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